Discover Your Premier Virtual Office Assistant Solution Provider.
At ARC Pointe Group, we take pride in our diverse range of virtual services and our unique company culture. Is your daily workload becoming overwhelming, hindering your ability to meet deadlines? Are you bogged down by mundane tasks that complicate your job? It may be time to consider hiring ARC Pointe Group virtual office assistant services.
Did you know that an increasing number of small businesses and professionals opt for virtual assistants, saving up to 78% in operating costs?
Virtual Office Assistants specializes in alleviating your workload with various virtual assistants. We have the expertise to support you and your business with the following tasks.
Imagine a lawyer, a healthcare professional, or a business owner free from the burden of Administrative support tasks, thanks to our virtual services. These eliminate operational worries without the expense of additional in-office hires.
Supercharge Your Workday with a Virtual Office Assistant
Incorporating virtual office assistants into your business model can offer a range of benefits, from cost savings and increased efficiency to specialized expertise.
Reduced Operational
Costs
Enhanced Task
Efficiency
Flexible Support
Solutions
Improved Time
Management
What Does a Virtual Office Assistant Do?
Our virtual assistants are equipped with the necessary skills and knowledge to handle various tasks with precision and efficiency.
Contact Management
Manage various communication channels, including answering and directing phone calls, responding to emails and text messages, managing chat queues, monitoring social media accounts, and handling incoming faxes and other communication methods including integrated communications. Timely response and one-contact resolution where possible are crucial to client and stakeholder loyalty.
Data Entry
Source, enter, and update data in various systems, CRMs/CMS databases, or spreadsheets. This task involves maintaining accuracy and consistency in records, whether it be client information, documentation, data, or other relevant details.
Invoicing
Generating and distributing invoices for products or services provided. This includes ensuring that all relevant details are accurate, any supporting reports or documentation is included, invoices are sent out promptly and receipt is verified.
Accounts Receivable
Managing, following up on, and tracking incoming payments from clients or customers. This involves keeping records of payments received, following up on overdue payments, providing and explaining balance statements, and maintaining clear communication regarding balances and payment methods/options.
Accounts Payable
Handle the payment of bills and invoices. This includes coordinating with vendors, verifying invoices, sourcing payment authorization from relevant parties, and ensuring that payments are processed by established timelines.
Calendar Management
Maintain and organize schedules, appointments, and other calendar-based events for office team members. This includes scheduling meetings, coordinating with team members, vendors, providers, and clients, and ensuring that all commitments are accurately reflected in the calendar.
Document Preparation
Assist with the preparation of documents, reports, forms, files, or presentations. This includes formatting, proofreading, translation, and ensuring that all necessary information has been sourced, verified, and included.
Appointment Setting
Coordinating and scheduling appointments on behalf of office team members. This may involve liaising with clients, team members, and external parties to find suitable time slots and ensuring that all parties are informed and prepared.
Travel Arrangements
Handle coordination and organization of travel plans for office team members, including booking flights, rentals, and other travel types, accommodations, and logistics. This task ensures that travel arrangements align with schedules, deadlines, and client particulars to facilitate successful and productive trips.
